Our quality and safety
How we look after the people in our care, how we measure whether it works, and what we are doing to keep getting better
How our clients did
9 of 9
measured outcomes improved significantly — pain, disability, distress and confidence.¹
16.5% → 0.9%
of clients still considering spinal surgery within five years.¹
4.7 / 5
average client rating from independent reviews.²
Our commitment to safe, high-quality care
Our care is governed by a Clinical Governance Framework and overseen by a Clinical Governance Committee that meets every quarter. [Accreditation status to be added once awarded.]
What we are working on this year
Setting out clearly what good care looks like in each discipline
Achieving national accreditation
Strengthening how we record and act on incidents and concerns
Reviewing a sample of client files every quarter
Involving people with lived experience in how we design our care
Tell us when something is Wrong
We want to hear it. Email hello@moregooddays.com or tell any member of your care team. We will acknowledge your concern and tell you what we are doing about it. If you are not satisfied with our response, you can raise it with the health complaints commissioner in your state or territory.
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Interim evaluation of the MoreGoodDays persistent back pain program, led by researchers at Adelaide University (IIMPACT in Health). Based on 115 clients with data at both the start and the end of the program.
Trustpilot, average rating across all reviews, [date].
Last reviewed August 2026 · reviewed annually · approved by the Clinical Director