Recover from persistent back pain

Eligible Bupa customers will receive the MoreGoodDays program at no cost.

Science-backed digital program

1 to 1 guidance from dedicated expert clinicians

All from the comfort of home

$0 out-of-pocket cost for eligible Bupa customers

What's included in your program?

Eight 1-to-1 sessions with experts

Get personalized support through eight 1-to-1 sessions with experienced psychologists and physiotherapists who address your unique needs.

Science-backed digital program

Move at your own pace with short, 15-minute sessions. Discover practical exercises and calming strategies in our ever-growing library.

From the comfort of home

Attend your appointments online or by phone call. We’ll also help you access practical tools to reduce pain on our mobile app.

Check your eligibility
Excellent
4.7 out of 5

We’ve helped hundreds of people recover, rebuild, and reclaim their lives

Excellent
Trustpilot 4.5 star rating
4.7
Trustpilot 5 star rating

I'm not great at writing reviews but MGD deserves more than five stars. The information given in the app is by far the most informative I have received in my years worth of researching for answers and solutions. My support coach was just what I needed while I guided through the online course and information.

Katie S
Trustpilot 5 star rating

12 weeks later I am pleased to say that I have come a long way. I have an improved understanding of pain and the neuroscience around pain. I have started volunteering. I am back walking, I am regularly meditating. I am socializing with my friends, planning an overseas holiday, and have just started Pilates. I feel very positive about my future.

Kim F
Trustpilot 5 star rating

MoreGoodDays has been the best thing to happen to my pain levels. It's a great program which acknowledges your pain rather than deny your lived experience (a breath of fresh air!). Not only that, but I feel like I can listen to my body and give it what it needs, rather than resent it, which is something I have never been taught how to do.

Samantha H
Trustpilot 5 star rating

With MoreGoodDays, learning precisely what the condition is, was very helpful. There is so much misinformation about the condition out there; I just found it overwhelming. Learning that the pain does not actually mean there is damage within my body; it's a warning sign was a revelation! I am now back on my kayak and back on my mountain bike!

Ellie C
Trustpilot 5 star rating

I had read and researched pain ever since being diagnosed but had never before heard the term nociplastic pain and when this is explained, it really helps you understand what type of therapies could assist with FMG. I am feeling a lot more positive and know that I can ask for help if I feel like I could do with some.

Pam J
Trustpilot 5 star rating

The most positive component of the course was assigned a coach to assist me navigate my way. My coach was outstanding because she understood how I was feeling, but it was more than just that. She was knowledgeable and gave me direction when I needed it. She was encouraging and gave me hope. Her contribution to my progress was enormous.

Elle B
Trustpilot 5 star rating

The MoreGoodDays program has been an absolute game-changer. From the personalised approach and comprehensive support to the innovative use of technology, this program has transformed my daily experiences from ones filled with pain and fatigue to ones filled with hope and empowerment.

Matt G

Back pain conditions we cover

If you have been experiencing ongoing back pain that is impacting your daily life, you’re a good candidate to work with our team. We work with people with various chronic back pain conditions or unresolved injuries, including:

Disc bulge

Osteoarthritis

Fracture

Other/no diagnosis

Degenerated discs

Sprains & strains

Sciatica

Scoliosis

Whiplash

Overuse injury

Disc bulge

Herniated or slipped disc

Rheumatoid arthritis

Muscular pain syndromes

Spinal stenosis

Spondylolisthesis

Ankylosing spondylosis

And many more...

Check your eligibility
Excellent
4.6 out of 5
Normal sensory input from your back
Your nervous system, in its overprotective state, mistakes harmless signals for danger and creates pain.

Why Does MoreGoodDays® Work?

Most treatments for chronic pain only mask the symptoms, without addressing what's really happening.

MoreGoodDays® takes a different approach.  We target the root cause of your pain: an overprotective pain system. Based on the latest science and global guidelines for back pain*, we focus on how your nervous system generates pain.

It’s like a smoke alarm going off when you’re just boiling the kettle. Your pain system can misinterpret harmless triggers as dangerous and create pain.

That’s where MoreGoodDays® steps in—to calm your overprotective pain system and guide you toward lasting relief.

*WHO guidelines for managing chronic back pain, 2023

Check your eligibility
Excellent
4.7 out of 5

Outcomes you can expect in eight weeks

80%

80% of clients report significant improvement in pain experience

76%

76% of clients report significant improvement in mental & emotional health

Our program brings you insights from leading experts in pain

Pain science
Prof. Lorimer Moseley, AO
Leading Clinical Pain Scientist & Educator

World-renowned pain scientist whose ground-breaking research has transformed how pain is treated globally.

Medical
Prof. Ian Harris, AM
Orthopaedic Surgeon, Scientist & Educator

Globally recognized surgeon and researcher, passionate about improving evidence-based orthopedic procedures.

Physiotherapy
Prof. Manuela Ferreira
Back Pain Research & Physiotherapist

World-renowned back pain expert  and physio, committed to advancing evidence-based approaches in  pain management.

Physiotherapy
Dr Samantha Bunzli, PhD
Physiotherapist

Physiotherapist and Expert researcher in the lived experiences of musculoskeletal pain disorders and musculoskeletal pain communication.

Medical
Dr. Ilonka Meyer
Pain Specialist Doctor, & Anaesthetist

Director of Austin Hospital Pain Service. Passionate about pain education and evidence-based care.

Institutional & research partners

Check your eligibility
Excellent
4.7 out of 5

Expert answered FAQs

Answered by Dr. Dan Harvie, PhD
Physiotherapist, Pain Scientist, & Educator
What is the MoreGoodDays® program and how does it help me?

MoreGoodDays is an 8-week program designed to help you manage and relieve chronic back pain, and improve your ability to live a full life.

It’s built on the latest science and created with guidance from top pain experts.

The program has two simple parts:

  1. One-on-one sessions with clinicians who are experts in pain and recovery, with backgrounds in physiotherapy and psychology who tailor the program to your needs.
  2. A mobile app with short, easy-to-follow sessions you can do at your own pace. You’ll learn how pain works, build strength, and find ways to feel better.

Everything is done from home, so you can go at your own speed and fit it into your life, whenever it works for you.

Why is it free for eligible Bupa members?

MoreGoodDays is an independent health and wellbeing provider, not part of Bupa.

Bupa covers the cost of MoreGoodDays because it’s a safe, effective program that helps members manage chronic pain earlier and more holistically. By supporting approaches like this, Bupa can improve member wellbeing while also reducing the need for more invasive or risky treatments later on. Importantly, using this program does not affect your eligibility for any other Bupa services or claims—it’s an added benefit at no cost to you.

What if I’m not confident with technology?

No problem at all — we’re here to make things easy. Most of your coaching sessions can be done over the phone (no video required), and when video is needed for physiotherapy-based sessions, our Lived Experience Coaches will guide you through it step by step.

Prefer not to use the app? We can simply email all the materials to you instead.

How long does the program last and how much time is involved?

The program is designed to fit easily into your routine, without taking up much time.

  • It runs over 8 weeks, with one expert medical appointment per week (about 50 minutes each). All sessions are done by phone or video — so there’s no need to travel.

  • Between appointments, you’ll go through sessions in our mobile app. Each session is bite-sized, and about 10 minutes long.

If you’re short on time, we can also send you simple chapter summaries by email — so you can still get the key insights without the extra pressure.

You’ll have access to the mobile app for 12 months from the date you start the program — giving you plenty of time to revisit tools and strategies whenever you need them.

What results can I expect?

The MoreGoodDays program is designed to support lasting recovery and help prevent pain from becoming chronic. It’s a proactive approach that empowers you to take control of your health, build confidence in your body, and improve overall wellbeing. Here’s what participants commonly experience:

  • Pain reduction: Around 80% of participants report a clinically significant reduction in pain by the end of the program.
  • Improved mental and emotional wellbeing: 76% say they feel better equipped to cope, with improved mood and less emotional stress.
  • Fewer flare-ups: Participants report fewer and less intense flare-ups, thanks to proactive tools that help them manage pain before it escalates.
  • Greater physical strength and confidence: By retraining their response to movement, most clients are able to return to the activities they enjoy — with less or no pain.
  • Less reliance on medication: Many clients are able to reduce or even eliminate their use of pain medications through movement- and psychology-based techniques.
  • More energy and vitality: By shifting the nervous system from a stress (sympathetic) state to a calm (parasympathetic) state, clients experience less fatigue and a fuller, more enjoyable life.

Check your eligibility for a fully-funded place

You can find your member number on your Bupa card or in the Bupa app under ‘Membership details’
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Excellent
4.7 out of 5
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