Back pain relief —covered by Bupa
Eligible Bupa members will receive the MoreGoodDays program at no cost. No GP referral is needed.
Science-backed digital program
1:1 guidance from experts in pain
All from the comfort of home
What's included in your program?
Your personalised program addresses your entire wellbeing, from the comfort of home, at no cost to you.
Digital program
Go at your own pace through bite-sized, 10-minute sessions on our mobile app. Each session is built on proven, science-backed methods to reduce pain and improve your quality of life.
1-on-1 expert guidance
Six sessions with allied health clinicians who are experts in pain and recovery. Each session is designed around your unique needs. Attend via phone call, or video call, from the comfort of your home.
Tailored to you
Your program is shaped around you, with content and support that match your needs, preferences and goals. We adapt as you go, so it always feels relevant, achievable and focused on what matters most.
We’ve helped hundreds of people recover, rebuild, and reclaim their lives
I'm not great at writing reviews but MGD deserves more than five stars. The information given in the app is by far the most informative I have received in my years worth of researching for answers and solutions. My support coach was just what I needed while I guided through the online course and information.
12 weeks later I am pleased to say that I have come a long way. I have an improved understanding of pain and the neuroscience around pain. I have started volunteering. I am back walking, I am regularly meditating. I am socializing with my friends, planning an overseas holiday, and have just started Pilates. I feel very positive about my future.
MoreGoodDays has been the best thing to happen to my pain levels. It's a great program which acknowledges your pain rather than deny your lived experience (a breath of fresh air!). Not only that, but I feel like I can listen to my body and give it what it needs, rather than resent it, which is something I have never been taught how to do.
With MoreGoodDays, learning precisely what the condition is, was very helpful. There is so much misinformation about the condition out there; I just found it overwhelming. Learning that the pain does not actually mean there is damage within my body; it's a warning sign was a revelation! I am now back on my kayak and back on my mountain bike!
I had read and researched pain ever since being diagnosed but had never before heard the term nociplastic pain and when this is explained, it really helps you understand what type of therapies could assist with FMG. I am feeling a lot more positive and know that I can ask for help if I feel like I could do with some.
The most positive component of the course was assigned a coach to assist me navigate my way. My coach was outstanding because she understood how I was feeling, having had fibromyalgia herself but it was more than just that. She was knowledgeable and gave me direction when I needed it. She was encouraging and gave me hope. Her contribution to my progress was enormous.
The MoreGoodDays program has been an absolute game-changer. From the personalised approach and comprehensive support to the innovative use of technology, this program has transformed my daily experiences from ones filled with pain and fatigue to ones filled with hope and empowerment.
Outcomes you can expect in eight weeks
80% of clients report significant improvement in pain experience
76% of clients report significant improvement in mental & emotional health
Our program brings you insights from leading experts in pain
World-renowned pain scientist whose ground-breaking research has transformed how pain is treated globally.
Globally recognised surgeon and researcher, passionate about improving evidence-based in orthopedic procedures.
Expert psychologist specialising in pain management and the link between mental health and persistent pain.
Director of Austin Hospital Pain Service. Passionate about pain education and evidence based care.
Frequently Asked Questions
MoreGoodDays is an 8-week program designed to help you manage and relieve chronic back pain, and improve your ability to live a full life.
It’s built on the latest science and created with guidance from top pain experts.
The program has two simple parts:
- A mobile app with short, easy-to-follow sessions you can do at your own pace. You’ll learn how pain works, build strength, and find ways to feel better.
- One-on-one sessions with clinicians who are experts in pain and recovery, with backgrounds in physiotherapy and psychology who tailor the program to your needs.
Everything is done from home, so you can go at your own speed and fit it into your life, whenever it works for you.
MoreGoodDays is an independent health and wellbeing provider, not part of Bupa.
Bupa covers the cost of MoreGoodDays because it’s a safe, effective program that helps members manage chronic pain earlier and more holistically. By supporting approaches like this, Bupa can improve member wellbeing while also reducing the need for more invasive or risky treatments later on. Importantly, using this program does not affect your eligibility for any other Bupa services or claims—it’s an added benefit at no cost to you.
No problem at all — we’re here to make things easy. Most of your coaching sessions can be done over the phone (no video required), and when video is needed for physiotherapy-based sessions, our Lived Experience Coaches will guide you through it step by step.
Prefer not to use the app? We can simply email all the materials to you instead.
The program is designed to fit easily into your routine, without taking up much time.
- It runs over 8 weeks, with one expert medical appointment per week (about 50 minutes each). All sessions are done by phone or video — so there’s no need to travel.
- Between appointments, you’ll go through sessions in our mobile app. Each session is bite-sized, and about 10 minutes long.
If you’re short on time, we can also send you simple chapter summaries by email — so you can still get the key insights without the extra pressure.
You’ll have access to the mobile app for 12 months from the date you start the program — giving you plenty of time to revisit tools and strategies whenever you need them.
The MoreGoodDays program is designed to support lasting recovery and help prevent pain from becoming chronic. It’s a proactive approach that empowers you to take control of your health, build confidence in your body, and improve overall wellbeing. Here’s what participants commonly experience:
- Pain reduction: Around 80% of participants report a clinically significant reduction in pain by the end of the program.
- Improved mental and emotional wellbeing: 76% say they feel better equipped to cope, with improved mood and less emotional stress.
- Fewer flare-ups: Participants report fewer and less intense flare-ups, thanks to proactive tools that help them manage pain before it escalates.
- Greater physical strength and confidence: By retraining their response to movement, most clients are able to return to the activities they enjoy — with less or no pain.
- Less reliance on medication: Many clients are able to reduce or even eliminate their use of pain medications through movement- and psychology-based techniques.
- More energy and vitality: By shifting the nervous system from a stress (sympathetic) state to a calm (parasympathetic) state, clients experience less fatigue and a fuller, more enjoyable life.
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